BookingBuilder uses an Extension to open and interact with web pages in Microsoft Edge. Sometimes security settings or programs will block it, at least at first.
I'm including some troubleshooting steps below. If they don't help, or if you would just rather call, feel free to do so- we will connect to your system and get it working.
Check for the Extension
- In Edge, click the Settings and more button (3 dots) on the upper right.
- Click Extensions.
You will see a list of installed extensions. Find BookingBuilder in there. If you don't see it...
Add the Extension
- If you are using BB version 437 or lower, go to this location in Edge to add it: https://chrome.google.com/webstore/detail/bookingbuilder-browser-ex/ffhppljceolofjlminnljjloblcokong .
If Edge isn't your default browser, you may need to copy that address and paste it into the address bar in Edge (at the top, just under the gray part).
If you are using BB version 438 or higher, go to this location in Edge to add it https://chrome.google.com/webstore/detail/bookingbuilder-browser-ex/febhjlaglgfcfajikodmdaclfmlgdmnh - You may have to allow extensions from other stores. Click that, then click Allow.
- Click Add to Chrome.
- Click Add Extension.
- Close the popup that says it has been added.
Test to see if it worked by using BB to open a supplier site you normally use in Edge.
Turn it Off and On Again
- There is a switch- if it is white with the dot on the left, it is off. Click it to turn it on and it will turn blue.
If it is already blue, click it twice to turn it off and then on again.
- Test to see if it worked by using BB to open a supplier site you normally use in Edge.
Re-add the extension
If turning it on and off didn't help, we can try removing and re-adding it.
- Click Remove.
- Click the Remove button.
- Go to this location to re-add it: https://chrome.google.com/webstore/detail/bookingbuilder-browser-ex/ffhppljceolofjlminnljjloblcokong
- Click Add to Chrome.
- Click Add Extension.
- Close the popup that says it has been added.
- Test to see if it worked by using BB to open a supplier site you normally use in Edge.
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